COVID-19 Policy/ Mask Policy

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In order to protect our patients and staff we have put in place protocols to help prevent the spread of COVID-19. Upon entering the clinic you must be wearing a mask covering your nose and mouth. DO NOT show up to our clinic without a mask on, DO NOT come into the clinic if you have any symptoms related to COVID-19, have been in contact with someone with COVID or suspected COVID-19 . Once you have entered the clinic please be sure to sanitize your hands and respect social distancing.  You must remain 6ft from other patients and staff. A team member will be with you shortly to complete our COVID-19 patient questionnaire and to give you a 3 ply surgical mask to wear in the clinic. Masks are expected to be worn in our clinic until April 27th, 2022 with a possible extension depending on the COVID-19 pandemic.

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If you have come into contact with a person who has traveled outside of CANADA in the past 14 days and you now have a cough OR fever, DO not visit the clinic. We ask that you visit the Ottawa Public Health Website . They will provide you with further information.

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The situation is changing rapidly and we will keep you up to date as our policies change in line with the current guidelines we thank you for your cooperation.

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We will now be offering virtual appointments.

 
COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. The Province provides some of these technologies. Vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times have provided others. Some health concerns can be addressed with virtual care alone, but in some cases your Specialist may ask you to visit a hospital or other health care facility if necessary, for a physical examination.

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We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

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Understand that emails, or calls, you receive are not secure in the same way as a private appointment in an exam room. 

Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection.  For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

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You should also understand that electronic communication is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).

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By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care.  In particular, the following means of electronic communication may be used by email, and videoconferencing.

Thank you,

The Orleans Cardiopulmonary Group